CESC (Calcutta Electric Supply Corporation) — money duducted transaction unsuccssesful for two consecutive payments

Address:

Kolkata, West Bengal

i was trying to pay bill for CESC Ltd.kOLKATA under AXIS payment gateway with my SBI DEBIT CARD. The payment went through but the payment receipt was not generated. the payment was unsuccessful but the money was deducted from my bank.which was confirmed by a SMS alert on my registered mobile phone. the payment was unsuccessful and CESC asking for a re-payment. this occurred for two consecutive transactions with the same merchant under the AXIS PAYMENT GATEWAY. DETAILS OF THE TRANSACTIONS : consumer No [protected]: Amount :Rs. 1414.00 Date :08/11.2014 Time : 22:17:35 on POSUTIS2I14 at CESC LTD KOLKATA txn#[protected] consumer No :[protected] Amount :150.00 Date : 08/11/2014 Time : 22:21:52 on POSUTIS2I14 at CESC LTD. KOLKATA txn#[protected] the amount were deducted in both the cases and the money was deducted from my account with an unsuccessful transaction. please do arrange for a refund or waiver at the earliest as i need to settle the bills at the earliest. expecting a prompt and quick response.