[Resolved]  CESC (Calcutta Electric Supply Corporation) — ONLINE BILL PAYMENT MADE E-RECEIPT NOT GENERATED

Address:Kolkata, West Bengal

CONSUMER NO.-[protected]. I HAVE MADE ONLINE PAYMENT OF MY ELECTRICITY BILL FOR SEPT 2014 RS. 2590/- ON 07.11.2014 THRU AXIS BANK NET BANKING. THE BILL AMOUNT HAS BEEN DEDUCTED FROM MY BANK A/C BUT DUE TO PROBLEMS IN THE CESC SYSTEM THE E-RECEIPT NOT GENERATED. PAYMENT REF. INB/[protected]/CALCUTTA ELECTRIC/SUPPL/. TILL NOW NO INFORMATION FROM CESC. PL TAKE UP THE MATTER SO THAT CESC CONSIDERS THE CONSUMER INCONVENIENCES SERIOUSLY WHISCH IS GIVING TENSION TO NUMUROUS CONSUMERS LIKE ME FOR THE UNCERTAINTY/ FATE OF THE MONEY PAID INSTEAD OF THE CONVENIANCE OF ONLINE PAYMENT. THANKS IN ADVANCE. P.K.PAUL
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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