[Resolved]  CESC (Calcutta Electric Supply Corporation) — Rude behaviour of meter-reading personnel

Address:Kolkata, West Bengal

This refers to our consumer no [protected] regarding the meter reading by your staff on 1st September 2014 It is surprising to observe the rude behaviour of your concerned personnel on duty on that date due to request to wait for a little while . The meter is registered in the name of my father who could not respond due to his old age and deafness The person concerned misbehaved with shouting and refused to note the meter reading and also misbehaved with my wife who is a patient of hypertension and diabetes The meter reading as on 1st Sep 2014 was 8051.5 just after his visit This is for your record and information and I desire your comments and action over this matter Pradip Kumar Chatterjee s/o Deb Kumar Chatterjee
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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Consumer number [protected]
Meter reading was taken on 28th September 2021. Meter reading taking person was very rude. At my home my old age parents only live. We have a proper meter room with gate. He came shouted on my parents saying why do keep things in front of the gate, as if CESC own the property & built everything. Also didn't receive any intimation message for the visit (normally use to receive) Also he was not wearing mask in this pandemic situation. Don’t understand how CESC allow their customer to be treated so badly, I have not seen anything like that in other electricity supplier at other state. I request to take prompt action, so that this kind of matter doesn’t happen in future.
Soumyadipta Das
s/o Mr Lalit Mohan Das & Mrs. Sandhya Das

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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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