Calcutta Electric Supply Corporation [CESC]

[Resolved] CESC — Online payment

dghosh13

from Kolkata, West Bengal

Address:	700001
Website:	cesc.co.in

I paid Rs 4510 thru netbanking of indian bank as my electricity bill for apr16; cesc kolkata's online payment website promoted paytm as payment gateway;i made the payment thru them but cesc now saying they never received my payment though by bank a/c shows same sum had been debited from my a/c; last date is 1st june that means i have to again pay the money to cesc; is cesc handi glove with paytm in some scam? how do i get this solved?

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May 31, 2016

Complaint marked as Resolved

my bank a/c shows a refund of rs 4510 on 31st may 2016 and i paid the cesc bill for april again thru netbanking but this time thru payment gateway payumoney & got a receipt thanks a lot

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

May 31, 2016

Updated by dghosh13 My cesc customer id: [protected]; consumer no [protected] bill no [protected]; i paid rs 4510 thru indian bank net benking via cesc, kolkata's online bill payment website thru payment gateway paytm given in the site; now they say they havent received my payment though my indian bank shows my a/c had been debited by the same amount on 260516 for paytm-[protected]/paytm/thru netbanking ref:[protected]/05/[protected]Indian bank; cesc keeps saying they are not responsible for promoting paytm in their website. how can it be resolved? last date of payment is 1st june i will have to pay again?