SBI — Error

Address:Guntur, Andhra Pradesh

Dear Sir, Good Morning !

My name is Chaitanya Kumar Guttikonda, I recently opened new saving
account in SBI on[protected], Below are the details of my saving
account.
Account No. : [protected]
Card No. : [protected]
Mobile No. : [protected]
I regret to inform you that the service is not satisfactory. I am
facing issue with SMS Alerts and One Time Password to my mobile not able
to purchase anything online with my Debit Card. I tried to register my
card at Verified By Visa / Master Card Secure-Code Registration. But it showing the below error." Step 2 of 3: Enter following details for confirming your identity.Mobile number is not registered for your card.Kindly contact your home branch."
I went to the branch and explained with screen shots. They check from
there end and says everything OK from our end. I contacted Customer Care
they are telling kindly check with branch and logged a complaint.
Up to now I went to bank every day till from account opening day on
wards and spend around the whole working hours in bank and check with
branch manager and all operators, but my problem not yet solved by them.
Also contact customer care about my ticket status they told go to
branch and call from there I done the same today. some of the customer
care person attend my call today when am at branch I told the same
"please help the branch manger regarding my issue", but that person
disconnect my call with irresponsible answer. I am to upset on this
issue with the bank services so i bring this to your notice..I
check with my friends who have accounts in other bank they get this 3d
secure OTP debit card service by registered online with in 2 to 3
minutes.
Thanks and Regards.
+1 photos
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