[Resolved]  Chennai Online Florist — undelivered order and the money not reversed

Address:

Chennai, Tamil Nadu

Sir/Madam, i ve ordered a cake through one of my friend's mail address at CHENNAI ONLINE FLORIST site on 6th april. gave deliver date as 7th april midnight delivery. but its not reached them. No intimation too whether its processing or delivered like that. But amount debited and having that bill details. And i contact that num its not reached else they wont pick up. Mailed them also but no response. then i left as it is for 3 month. called them again at starting of this month they responded. finally they accepted that the order is not delivered to concern person but still debited amt not credited me back. its ther duty na they should verify and credit me once the product is not delivered how comes they know abt this after i conveyed (3 months later) i dunno how many got betrayed through this website. plz do something i want my money back. kindly requesting u to take severe action on such ridiculous.. their website :: http://www.chennaionlineflorist.com they ve responded me through the following website :: [protected]@gmail.com i ve attached the details of shipping address i gave and the debited amt details.. Chennai Online Florist Thank you! for your order, Chennai Online Florist. We look forward to serving you again. Your Chennai Online Florist Order Confirmation for Order No: 10000943 Ordered By: nithya mano Email Address: nandy.[protected]@gmail.com Contact & Billing Address: Delivery Address: nithya mano no h1, 15th sector, 97th street, k.k. nagar, chennai 78 chennai 78 Tamil Nadu India [protected] nithya mano no h1, 15th sector, 97th street, k.k. nagar, chennai 78 chennai 78 Tamil Nadu India Product Model Quantity Price Total Half Kg Chocolate Truffle Cake half kg chocolate truffl 1 Rs 845.00 Rs 845.00 Sub-Total: Rs 845.00 Total: Rs 845.00