[Resolved]  Chennai Packers and Movers — Highly Unprofessional and Rude behaviour of Staff

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Chennai, Tamil Nadu

Just because the service was good for intra city movement, can't expect the same for Inter city. That was the lesson I learnt when I hired Chennai Packers and Movers to move my Household good from Chennai to Tirupati Town. The labourers were in a hurry to finish all along. As always they expect some money for packing and loading. This is in addition to what the Invoiced amt is. Then, they would say they will have to go their office and once they get a go, they will start from there. The driver pretended that he was sick and we had to literally wait for 3 hours to get a replacement. It did not end there. By the time the truck covered half the distance, it was almost dark and the headlights did not work and the driver does not have any clue as to what to do next. We had to use our network to get it fixed for a charge on our own cost. And finally the goods reached at 11 PM in the night. When I called to report this entire Incident, the staff, including their Managers are not in a position to accept their mistake and it appeared from their response that they dont care a bit about customer and their feelings. When I told him that I would go to consumer court, he said he too will go for having called him to report and wasted his time. Readers, Never ever go to Chennai Packers and Movers to moving goods from one city to another and get victimized like several others who have posted on this site.