[Resolved] Chevrolet Beat — Manufacturing Defect of Chevy Cars | |||
This is with reference to my Chevrolet Beat LT, which is 2010 model. I bought this car from SC Auto, Thane (Mumbai) in May 2010. My vehicle has run so far 29249 km. I did my last servicing on 22nd Feb, 2014 @ 28604 km. Surprisingly, the car is in SC Auto workshop under overheating engine case since last 7 days. After due check, the workshop people called me and told that the overheating still persists after few parts change and they have to change the entire head of the engine. There was a serious service lack in my last service, when I had oil change, break pad change and couple of other replacements, at that time the service people without go through the proper check up they just said everything is ok. Right after 1 month the vehicle is in workshop, cause of overheating of engine. Why did not the service people notice it in my last service. This is purely inefficiency of chevy service centre. They always misguide the loyal customers and very poor service. The service centre has given total estimation of Rs. 70000/- to be spent for entire head change, parts replacement, labour charges, etc. This is a serious concern, I wanted to bring this to all my dear chevy fans and appeal guys this also happens with Chevy cars. In all their TV commercials, print ads, they shout and say chevy gives the engine guarantee of 3 yrs or 100000 kms. How come the engine would be out @29000 km and at service level fault. The Chevy manufacturing of vehicle does not hold truth what they are committing... I am not in a state to spend 70K just for no reason and what is the guarantee that i will get my vehicle at the earlier condition or how much more i can drive tht defective piece. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Chevrolet India customer support has been notified about the posted complaint. | |||
 13 Comments | |||
Comments
Thats true chevrolet beat has such a poor quality vehicle. many problems with in this 4 yrs. for me its the diesel pump failure. very costly part, very poo quality, non availabilty. what to say chevy beat is a curse..
Reply
Hi Deepak,
Sorry to hear about your car. I am too having exactly the same over-heating problem on my Chevrolet beat LS. It's a 2010 October model.
I bought it second hand from Carnation Mira Road, about 3 months back. Exactly after a month o[censored]se, the car started giving over-heating problem. It completely broke down on the busy road at Chembur. in month of April.
Eventually, it was taken to Carnation workshop at Chembur. Problem detected was 'Failed Water Pump'. It was replaced, and all went fine
till about 3-4 weeks. Again, couple of weeks back ... the over-heat ghost came again. Coolant started boiling in the reservoir, and I had to pull
back the car on road side. The car is back to Carnation Chembur ... its been 2 weeks. Earlier they said Head Gasket has failed ... but now its thermostat. Still haven't got my car.
What I learned from the 2 incidents ... Chevrolet parts are very hard to buy. It took almost 4 weeks for the Carnation guys to get original water pump from the Chevy authorised dealers. Second, Chevy parts are not reliable. The car is only 3 years old ... first it was water pump, then oil pressure switch, and now Thermostat or Head Gasket.
Lastly, avoid buying cars from Carnation. Their 160 point check is just a joke! ... It's been 3 months I bought this car, and out of that approx 40 days my car is at Carnation Chembur for repairs.
AVOID Chevry Cars ... AVOID Carnation (if you want to save your hard earned money!)
Sorry to hear about your car. I am too having exactly the same over-heating problem on my Chevrolet beat LS. It's a 2010 October model.
I bought it second hand from Carnation Mira Road, about 3 months back. Exactly after a month o[censored]se, the car started giving over-heating problem. It completely broke down on the busy road at Chembur. in month of April.
Eventually, it was taken to Carnation workshop at Chembur. Problem detected was 'Failed Water Pump'. It was replaced, and all went fine
till about 3-4 weeks. Again, couple of weeks back ... the over-heat ghost came again. Coolant started boiling in the reservoir, and I had to pull
back the car on road side. The car is back to Carnation Chembur ... its been 2 weeks. Earlier they said Head Gasket has failed ... but now its thermostat. Still haven't got my car.
What I learned from the 2 incidents ... Chevrolet parts are very hard to buy. It took almost 4 weeks for the Carnation guys to get original water pump from the Chevy authorised dealers. Second, Chevy parts are not reliable. The car is only 3 years old ... first it was water pump, then oil pressure switch, and now Thermostat or Head Gasket.
Lastly, avoid buying cars from Carnation. Their 160 point check is just a joke! ... It's been 3 months I bought this car, and out of that approx 40 days my car is at Carnation Chembur for repairs.
AVOID Chevry Cars ... AVOID Carnation (if you want to save your hard earned money!)
Hi Deepak,
Sorry to hear about your car. I am too having exactly the same over-heating problem on my Chevrolet beat LS. It's a 2010 October model.
I bought it second hand from Carnation Mira Road, about 3 months back. Exactly after a month o[censored]se, the car started giving over-heating problem. It completely broke down on the busy road at Chembur. in month of April.
Eventually, it was taken to Carnation workshop at Chembur. Problem detected was 'Failed Water Pump'. It was replaced, and all went fine
till about 3-4 weeks. Again, couple of weeks back ... the over-heat ghost came again. Coolant started boiling in the reservoir, and I had to pull
back the car on road side. The car is back to Carnation Chembur ... its been 2 weeks. Earlier they said Head Gasket has failed ... but now its thermostat. Still haven't got my car.
What I learned from the 2 incidents ... Chevrolet parts are very hard to buy. It took almost 4 weeks for the Carnation guys to get original water pump from the Chevy authorised dealers. Second, Chevy parts are not reliable. The car is only 3 years old ... first it was water pump, then oil pressure switch, and now Thermostat or Head Gasket.
Lastly, avoid buying cars from Carnation. Their 160 point check is just a joke! ... It's been 3 months I bought this car, and out of that approx 40 days my car is at Carnation Chembur for repairs.
AVOID Chevry Cars ... AVOID Carnation (if you want to save your hard earned money!)
Sorry to hear about your car. I am too having exactly the same over-heating problem on my Chevrolet beat LS. It's a 2010 October model.
I bought it second hand from Carnation Mira Road, about 3 months back. Exactly after a month o[censored]se, the car started giving over-heating problem. It completely broke down on the busy road at Chembur. in month of April.
Eventually, it was taken to Carnation workshop at Chembur. Problem detected was 'Failed Water Pump'. It was replaced, and all went fine
till about 3-4 weeks. Again, couple of weeks back ... the over-heat ghost came again. Coolant started boiling in the reservoir, and I had to pull
back the car on road side. The car is back to Carnation Chembur ... its been 2 weeks. Earlier they said Head Gasket has failed ... but now its thermostat. Still haven't got my car.
What I learned from the 2 incidents ... Chevrolet parts are very hard to buy. It took almost 4 weeks for the Carnation guys to get original water pump from the Chevy authorised dealers. Second, Chevy parts are not reliable. The car is only 3 years old ... first it was water pump, then oil pressure switch, and now Thermostat or Head Gasket.
Lastly, avoid buying cars from Carnation. Their 160 point check is just a joke! ... It's been 3 months I bought this car, and out of that approx 40 days my car is at Carnation Chembur for repairs.
AVOID Chevry Cars ... AVOID Carnation (if you want to save your hard earned money!)
I had a same experience, with my Beat LT, and i bought it 2010 and ran only 33000 infect i did the service regularly and same problem like above happened after 3 months of Service .
I bought Chevrolet beat diesel in 2011. Everything was just fine until I sent it for servicing in Carnations. They replaced my ac condenser and several other parts saying they need replacement urgently. After it came back, the pick up went terrible, ac condenser stopped working, smoke came out of the tail end, the display went off and basically the car was badly damaged internally. I found out later that the parts replaced are fake and when I approached Carnations, their executive told me that I replaced the genuine parts with fake ones. Can anyone buy that? I would kill my own car? Any way, in between all these, my car went to carnations several times because of the ac not working. Well, it is still not working and I have now filed a formal legal complaint against CARNATIONS, Noida, Sec-63. Avoid this place. They are all cheats. They gave me a bill of 21, 999.
Model beat LT 2010 km 40000. I had same problem over heating water pump, leakage in exhaust & bad quality gear knob . The service centre has given total estimation of RS 60000.model beat LT 2010 km 40000
Me too an unfortunate customer of Chevy beat
Do the same work in 46 k, Chevy
Service center estimate rs 70000
for the worck...
Am not agree with it
Do my work for Rs 9000 from a local work shop
Do the same work in 46 k, Chevy
Service center estimate rs 70000
for the worck...
Am not agree with it
Do my work for Rs 9000 from a local work shop
same here over heating problem for Chevrolet beat LT 2010 model
after 6 years 77500 km
Service center estimate INR 35000 -40 including labour
also due to the malfunction of spark plug coils causing the car to vibrate allot
after 6 years 77500 km
Service center estimate INR 35000 -40 including labour
also due to the malfunction of spark plug coils causing the car to vibrate allot
I have a March 2010 Chevrolet Beat. I faced this problem of coolant boiling and overheating with smoke from the reservoir when the car was new only, Service centers did not point any fault and only topped up lost engine coolant. This is a manufacturing defect and Chevrolet India should recall these cars and fix it free of cost.
Hi all Chevrolet Beat 2010;users facing engine coolant overheating boiling with smoke and have posted the issue here .I called[protected], Chevrolet complete care toll free and they have accepted this engine coolant overheating to be a manufacturing defect with a certain batch of cars. You can call and put ur complaint here, remember to take ur complaint number or they will just tell you that they will notify the concerned and do nothing.
Calling[protected] or emailing them is a waste, they call you back and emphasize as trained to do but actually they don't do anything other than telling you to take the car to the dealer for inspection, as if to show they did some value addition by calling and telling you something one already knows. The csr at Chevrolet complete care accepted coolant overheating to be a manufacturing defect and a known issue with 2010 Chevy beats only to later deny it later. Very bad after sales I must say.My experience with these dealers has given me an impression that they are just out there to make money. During the free service they just wash the car and return it.The moment your free services are over they start Fleecing you, by even making you change parts which are not marked as replace in the inspect and replace chart in the car owner handbook. For eg. When I recently changed my engine oil filter they told me to change it again although I told them it's newly changed. And the original problem of coolant boiling and overheating with smoke is not even fixed. Every dealer I showed it to had a different diagnosis, is it possible if you go to a doctor one says you have cancer, the other says you have kidney problem and the other says you have diabetes for same symptoms, in the context of the car it's coolant boiling and overheating. Is this incompetence or Fleecing??? I would say both.
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