[Resolved]  Chevrolet India — abnormal wearing of tire

Address:New Delhi, Delhi

I had purchased a spark Regn no DL 8 CV 1902, on 25 May 2012 from Triumph Motors, CP New Delhi. The car has just completed approx 15, 000 Kms and undergone third servicing recently in end Nov. I noticed one of the front tyres was worn out quite badly. The tyres had not been rotated during earlier servicing and I had requested for rotation during the third servicing which was done. However one of the tyres has been so badly worn out that the steel wires HAVE BEEN EXPOSED and it has started leaking after the third servicing . Presently I am using the spare tyre. This can be attributable entirely to the slackness in the part of service staff of Triumph motors, service centre. I had informed the same to the service centre when they rang me up for feedback after the third servicing, however the service centre has been non-committal and I have not heard from them again. The fact that only one tyre has been worn out so badly is a cause for concern and may be due to other problems like gross wheel mis-alignment or even a problem with the suspension. I am also not sure whether the tyre was replaced during one of the servicing. On the whole it has been a real bad experience for me as I have never faced a situation like this in my more than twenty years of driving experience, wherein I have used four new cars from different manufacturers. I sincerely hope the company takes notice of this and take effective steps to mitigate the trouble I had to undergo .
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Aug 14, 2020
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