Chevrolet India — Harassment facing for warranty service of my Chevrolet Beat LT diesel car

Address:

Kolkata, West Bengal

With great difficulty and harassment, I would like to explain my problems with General Motor dealers for warranty service of my car Chevrolet Beat LT Diesel. My car details : Registration no.- WB06H6505 VIN no.- MA6BFBGNBBT065487 Engine No.- 10AB5Z[protected] Issue : My car has a central locking system inbuilt in it. The car was purchased on 4th November, 2011 from GM's the then dealer Devansh Auto Sales Pvt. Ltd of Kolkata. Around 7 months before, I have reported a problem o[censored]nlocking of left side rear door. As one of my servicing is due, I have given my car to one of GM dealer'Priti Motor Udyog Pvt. Ltd' and told them the problem. After paid servicing, they told me that they didn't have the 'actuator' then and they will change it once the material available. In last 5 months, I have called them more than twice to enquire about the availabilty. They repeatedly told me the same thing. After getting frustrated, I have contacted one of other GM dealer 'Longia Motors Pvt Ltd' on 31st of October, 2014. First they have told me to come next day to get it replaced. When I again went to them to get it replaced, they informed me that your warranty has expired. They informed that according to GM's global( I dont know the exact site name), your car had been purchased on 04/08/2011. This was really a horrible shock to me. I have all the documents (Blue book, smart card etc) which clearly mention the date 04/11/2011(Indian date format). Then I really dont know how come that absurd date 04/08/2011 comes from. I am expecting a positive result from your side after getting harassed by GM dealers. Regards, Manojit Sarder