[Resolved]  Chevrolet India — Malpractice to sell products

Address:Gurgaon, Haryana

I purchased a Chevrolet Beat (Model – LS, Diesel) in 2012 from India, address of the dealer is mentioned below. Vardhman Automobiles Rewari, Haryana. Every customer purchase a vehicle keeping all the points in mind like Service charges, maintenance charges, availability of service centre, resell value, value for money etc. Which I also did while purchased this car 2 years back. Now after two years I got surprising news from the dealer & the customer service department in India that duration to change the engine oil is revised from 15000 Kilometres to 7500 which is really surprising for me. Which means the cost of the engine oil & the services charges will be double now, earlier from last two years this duration was 15000 KM & now 7500, which proves that either the team is unable to justify the given standard or there is a big gap in the manufacturing of the cars. Now I don’t want to use your brand & wants to return the vehicle. Kindly confirm me the process on this as I can’t afford the cost of maintenance which is revised due to your internal gaps.
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Aug 14, 2020
Complaint marked as Resolved 
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