Chevrolet India — Manufacting defect under Chevrolet Beat Car of GM Motors and company is not replacing the same

Address:

New Delhi, Delhi

Dear Sir, I have purchased a Chevrolet Beat Car of GM Motors from Metro Motors Pvt Ltd, Vasant Kunj, New Delhi in January 2013 vide Registration Number DL9TC5645 and from the day one I have following complaints: 1. Average Mileage on highway and ring road not exceeding 13-14 at any point of time since I purchased, where as GM Motor claim it is 25.3 KM per Litre. I have requested number of time to their dealer about this but I got the reply that it is the normal average and all the customer are quoting the same average in city. Please guide me if the average is 12-13 only then why company is making misleading advertisement if that is only with my car they should take corrective action to improve the average. Is it not a unfair trade practice. If the fault is in my car then either you rectify or replace the car. I have send my car number of time to Metro service station for the same but there is no change in the average. 2. Back bumper of the car always having loos and not fitted in the car body whenever I compliant they reply that they could not do anything, They can tied it with screw only. 3.There is always internal body noise form the day one in the car. I have complaint but no change. 4.Focus of light is also not good rather I am unable to see on long distance road clearly on night. 5.Pick up of the car is extremely bad. I have to make full pressure on the paddle for speed. 6. In case of servicing with Metro, They have charged a full amount on second service but not done anything for •    No car cleaning and polishing. •    Inner body noise •    Back bumper Please have a look and do the needful to get remedy for my car purchased with my hard earned money on loan basis. Thanks Deepali Jain