[Resolved]  Chevrolet India — Negligence in regular Service

Address:

Shimla, Himachal Pradesh

My name is Sunita and I am from Dist. Solan of Himachal Pradesh. I purchased Aveo in March 2010. One day while driving its Engine fall down and fortunately no one got injured. We repaired the car. Second incidence happened in January 2014 with the burst of left front wheel and my brother got minor injury. The incidences are not stopping here. I have done regular service at 65000 km and the work manager of the dealer replaced some parts and billed for around Rs 25000. But within one month of the regular service while driving the car the front wheels moved in opposite direction and car got damaged from the front and fortunately no one got injured. This is sheer neglience in the service and it seems that dealer sold to me a defective car. After happning all this three times the approach of the dealer is very casual and not bothering the life of customers. I was in planning to purchase Cruz car from that particular dealer but now neither I nor I will suggest to my relative and friends to purchase any Chevrolet car. After sales service is so poor and they do not the value of human life. It was not a wise decision to purchase a Chevrolet car. Dealer Address : Rajvir Motors. Bye Pass Road Paras Dass Garden, Shimla, Himachal Pradesh, 171001. Car NO- HP 13A 1777 Cell No - [protected], [protected] Email id - [protected]@gmail.com