[Resolved]  Chevrolet India — Recurring problems

Address:

Khordha, Odisha

Dear Sir/Madam, I own Chevrolet Aveo LS 1.4 car (OR 19 H 5432) since November 2009. The vehicle was purchased from Super Sales, NH 5, Cuttack, ODISHA. I had to manage to bear the followings as on date. There was delay in delivering the vehicle against verbal promised date of delivery. The sales personnel were insisting to go for registration of vehicle by their agent; the cost implication is high on customer. They are prompt on asking for the feedback after service, but during service they show less interest in acknowledging the problems. The vehicle bottom gets hit on almost all the humps on NH-55. The ground clearance as measured by one of Mechanic at Venus Automobiles was not as per manual i.e. 180 MM. There is a difference of about 7 to 10mm on both side ground clearances. But no action could be carried out saying (AGM, customer care) that the same should have been checked at the time of purchase. Recently I had to replace my compressor for Air conditioner as there was no cooling at all, though the vehicle is about 5 years and the distance covered is about 32000 KMS only. It is recently learnt that the vehicle is no longer in production, so there would be difficulty in availing the spare parts in future. In such state of affairs I would request your kind and good office to look into the matter for improvement to KILL THE PROBLEM (3 K). With regards, AKSHAYA KUMAR BEHERA NALCONAGAR, ANGUL ODISHA 759145 [protected]