[Resolved]  Chevrolet India — TYRES RELATED PROBLEMS.....

Address:

Nagpur, Maharashtra

I PURCHASED A CHEVROLET CRUZ LT IN APRIL 2012, MY VEHICLE HAS DONE AROUND 28000 KMS.UPTO NOW . IN SUCH A SHORT SPAN THREE OF FIVE ALONGWITH STEPNY OF MY CAR TYRES HAS DEVELOPED CRACKS LIKE THEY ARE LOOSING/SEPARATING FROM JOINTS . WHILE ALLIGNMENT OF MY CAR THE TECHNICAL PERSON MADE ME NOTICE THIS THING & ALSO CLEARED THAT IT'S MANUFACTURING DEFECT ONLY . ALL THE TYRES ARE COMPANY FITTED JK VECTRA MADE . THOUGH I AM GETTING A REPLACEMENT OF TYRES BUT I HAVE TO GET THOSE CHANGED NOW, WHICH I COULD HAVE RUN LIKE 18/24 MORE MONTHS . ALSO BECAUSE OF DEPRECIATION I HAVE TO PAY AROUND 60% AMOUNT FROM MY POCKET WICH IS AN UNNESSARY MONETORY LOSS FOR ME . THE TYRE ALLGNMENT TECHNICIAN HAS CLEARLY WARNED ME NOT TO RUN THE VEHICLE MORE THAN 60/hr. KMS. & ALSO NOT TO TAKE IT OUTSIDE CITY ON LONG TOURS AS ANY OF THE TYRES CAN GET BURST SUDDENLY LEADING TO AN ACCIDENT . NOW I WANT TO KNOW FROM THE COMPANY CHEVROLET & GENERAL MOTORS THAT I HAVE BOUGHT A LUXURY SEGMENT VEHICLE FROM A WELL KNOWN BRAND SPENDING AROUND RS.14, 75000/APPROX. WHICH ISN'T A NORMAL COST. IT'S RIDICULOUSLY UN-UNDERSTANDABLE THAT THE COMPANY IS USING SUCH POOR QUALITY TYRES IN THEIR CARS RISKING THEIR CUSTOMERS LIFE, NOWAYS WHICH IS APPRECIABLE . HAVE I DONE A BIG MISTAKE BUYING CHEVROLET VEHICLE & RISKED MY OWN & MY FAMILY LIVES ? I NEED ANSWER .