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Cholamandalam MS General Insurance Complaints & Reviews

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Last updated Jul 13, 2023
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Customer Service Contacts

Cholamandalam MS General Insurance Phone Numbers

Toll free
1800 200 5544
19
10
Phone
+91 44 3044 5400
8
4
+91 44 3098 5300
1
3
Fax
+91 44 3044 5550

Cholamandalam MS General Insurance Website

Cholamandalam MS General Insurance Head Office Address

2nd Floor, "Dare House", No. 2, NSC Bose Road
Chennai
Chennai District
Tamil Nadu
India
600001

Cholamandalam MS General Insurance reviews & complaints(109)

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V
Vidhyadhar1155
Jul 13, 2023
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Request for Provisional certificate

Dear Concern,
I vidhyadhar have not recieved provisional certificate nor degree certificate, request you to kindly provide.
Registration number (IC[protected])
year (2012)
Name: Vidhyadhar D,
course (Bachelor of commerce).

Regards,
Vidhyadhar D...
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A
ashokmscsw
from Thiruvarur, Tamil Nadu
May 8, 2023
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Not given work order to repair my car past 3 months

Address:973,Big mill Street, Poonthottam post,Nannilam taluk , Thiruvarur District

Hi,

Claim is registered on policy no : 3408/00147399/000/00 Ref No : CCLM/0014739/193298.For further assistance please call Toll Free No:[protected] TMIBASL

Above is my claim detail for your reference, for my Tata Nexon TN50 AH 2641.My car got met with accident on Feb 20. insurance company have not given approval for the showroom to start the work . Insurance company confirmed that they Only they can do...
+3 photos
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9
96anurag15
Feb 8, 2023
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Pan card unlink

Name- ANURAG SHRIVASTAVA
Father's name - VIVEK MOHAN
Agent ID[protected]
I humbly request you to unlink my pan card number with Chola Mandalam MS General Company. As i am facing alot of problems with working in any other companies. I will be very thankful to you....
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P
Pulkit Dahiya
Jan 28, 2023
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Insurance is not transferred

Its been 3 months now since i request chola MS to transfer my car insurance from previous owner to me but the same is not transferred till now. I have dropped several email regarding this. I also contact insurance agent several times but they didn't transfer my insurance.
Kindly make it arrange to transfer my insurance....
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N
Nishandhimal06
Jan 18, 2023
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Id ban

Address:1947, Chord Road

Uid[protected]...
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R
Rahul13298
Jan 14, 2023
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I want to remove pan card in IRDAI databases.

I am Rahul Gupta. I was agent with Cholamandalam MS General insurance. But due to some problem. Now my pan card is not remove from IRDAI Database.So please remove my pan card IRDAI portal. My agent’s ID-RAHSAH98. My pan no-BYSPG1072K....
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P
Psz
from Hyderabad, Andhra Pradesh
Dec 9, 2022
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Emi

Address:Vanasthalipuram Hyderabad

Having 13 emi but they are saying 15 emi

Reason from them

They have not debited for three months in pandemic time, so i have included them and it will be 13 remaining

2 increased by them, it means nearly 14300*2 Rs28, 600 they saying that is intrest calculated on those 3 emi not debited so we raised 2 Emi...
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S
Syamal Kanti Chatterjee
from Maheshtala, West Bengal
Nov 5, 2022
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CHOLA SWASTH Health Insurance Policy No. 2855/00110498/000/04

The said Policy as you informed through Renewal Notice to be migrated to Arogya Sanjeevani Chola MS on renewal dt 29/10/2022. Hence the related paper alongwith renewal notice copy and signed Bank cheque was submitted in your Kolkata office before due dt. On 29/10/2022 renewal amt. was duly debited but till date no policy has been issued and not sent any mail into my son's mail address.
In this period you are liable for your service...
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P
patel abhranjan
Oct 21, 2022
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Money debited

Address:East of vm field, ward no.10, Gandhi nagar, Gopalganj, Bihar 841428, Vm field

Debited my account and not credited merchant account...
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D
Deepums
from Gudalur, Tamil Nadu
Oct 6, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Insurance cancellation

Address:20/72 muthirakolly bitherkad

Dear sir for my car TN-32AB 4045 your agent has taken two 1st party insurance please refund one insurance amount 8300rs please due the needful. Vechile loan taken from gudalur branch employee name Guru
Please do the needful...
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M
Mayank0001
from Shamli, Uttar Pradesh
Sep 13, 2022
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My claim amount not received yet

Address:Kairana

I claimed my insurance 3 to 4 months ago and till now my claim amount is not received. Many times I contacted to call centre and also email many times but till now i have not received my amount . They say that we forward a cheque but till now cheque is not received....
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V
vikastarte
Aug 22, 2022
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Health Policy Document not provided

I have not received the policy document for the purchase I made on 9th
August online. I paid Rs. 21, 031 for the purchase of the family floater
plan and it was done through Billdesk.Customer care said that they
cannot find any details of my purchase. I mailed my query with payment
and other details to customer care email id but there is no response
from your side from the past 5 days. Please help me with...
+1 photos
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R
Rohit01143
from Barwani, Madhya Pradesh
Jul 14, 2022
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My fb id is locked

Address:Barwani
Website:Facebook

Dear team my fb id for locked [protected]@ibibo.com & my Gmail I'd [protected]@gmail.com & my mobile number is [protected]...
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S
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Claim AL Denied

Cashless claim was approved by Company for Bypass Surgery at Smt. S.R.Mehta and Sir. K.P Cardiac institute on 13.04.2022 for Rs. 2, 51, 031 with Claim ID [protected].
Claim is still not settled to Hospital and now Showing AL denied.
Pls check and clear the claim amount....
+1 photos
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A
Al Ameenpk
Jun 3, 2022
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Issue on renew of vehicle insurance

I renewed my policy on 28 may 2022 but not get my detail up to today compley 6 days my vehicle policy was expired your customer care not giving correct answer what we do please reply to me fast...
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M
Mohit.1531
from Kanpur, Uttar Pradesh
May 23, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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Car accident claim

Sir I purchased My Nios Car on 19/10/2021. And I had Insurance from this insurance company. My car no. Is UP53 EA 6004. My car is in Workshop for 1 week ago. The surveyor inspect the car but give only 2 doors and quarter panel. Jab meri car abhi 6 month ki hain toh waise hi mujhe full claim milna chahiye. Mujhe Lshape mein claim dein yaa phir four side dein. Jab ishi tarah se survey karenge toh kaun ish company se insurance karwaega. Hum...
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M
madanrathi
from chennai, Tamil Nadu
May 20, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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Denial of Cashless - Health policy

Cashless is denied for my Dad Cancer illness

Respective documents and reports already submitted.
And a a lwtter from Dr also sent via hospital to MS Chola....
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A
Anita Sanjay Yadav
from Sangli, Maharashtra
Apr 30, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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Claim Rejected for wrong reason

Address:A/P- Kadepur, Tahsil - Kadegaon, District - Sangli, Pin Code - 415305

Dear Team,

I send multiple mails to chola ms grievance department but still since 20 days i don't received any reply from this team,

i will wait 10 more days as per rule after that i will file a complaint against chola ms company about rejecting my claim for invalid reason...

This company approves my Own Damage Claim and rejects the PA Claim, Because they said my husband consumes alcohol at the...
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R
rangappr
from nellore, Andhra Pradesh
Apr 29, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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Regarding insurance claiming fraud

Address:Nellore

The chola agent/employees dont come for checking the vehicle. They tell us to get it repaired and will assure that they will give you refund. They dont give any insurance claim amount. Totally a fake company. I will definately spread this company's cheap tricks to all over the internet and I will take revenge for the loss....
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A
Ankit Jogani
Apr 28, 2022
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Agent noc

Address:chennai

Myself Aarti jogani and i am from sikar rajasthan. I am having my agency code in chola general insurance company ltd and my code no.[protected] and from last six month chola has stopped the agency business in rajasthan so i have applied for noc and it is in process from last six months but they are not issuing due to which i am not able to transfer my code in another insurance company and my insurance work is totally stopped and i am from...
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