[Resolved] CIBIL — icici credit card

daverakesh

Address:

Ahmedabad, Gujarat

I am using icici credit card from last 30 yrs, received statment regularly. But from August 2014, did not received statment time to time, sometimes they send me after due date also. I request them to reverse my late payment charges. They accept my request but just 50% late payment charges reverse. Till today i complain them on customer care department about statment received late by there courier companies. From last 2 month they send me we can send your negative report to CIBIL. I requested them to send me received sign report from courier. But they did not respond till today. They just send me monthly report with added more late payment charges. What should i do now ? my mobile number is [protected]

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Aug 7, 2021

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Sir,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Credit Information Bureau India [CIBIL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

For resolution of your queries, kindly write to us online by visiting the following url on our website:

http://www.cibil.com/contact-us

We would further like to advise you not to divulge personal / financial information on public forums.

Regards