Cigna TTK Health Insurance — Health insurance

Address:	400063
Website:	CignaTTK Health Insurance Plan___PROHLT150006633

I had taken health insurance for my father but on receiving the kit on 8 march 2016 i found that month printed on the cashless card was incorrect. I brought to their notice on next day 9 march 16. After delay response they asked for proof of dob which i had already submitted and additional loading of about 1877 rs for which i denied and requested for correction in dob or full refund of money as the case was within free look up period and i even sent the pdf sent by cigna ttk which itself had id proof of adhar card of my father. After that they refused for correction instead sent me a chart slot for short term cancellation refund.
Few things i want to highlight
1-they are delaying the process and not giving any response
2-they had had all the relevant documents.
3-they are trying to