Cinemax — UNSATISFIED WITH BOOKING SERVICE

Address:

Mumbai City, Maharashtra

I had visited your CINEMAX MIRA ROAD on[protected] at 7, 04pm to book ticket for 10.40 pm show of the movie, DETECTIVE BYOMKESH BAKSHI for the same day . I had clearly told him that I wanted the ticket of 10.40 show. But he gave me the ticket for 7.30 pm show of the same movie which I didnt notice. I noticed the timing of the movie at 9.30 pm .I kept trying the Cinemax Mira Road contact numbers, 64561321, 64561322 and 65298416 for half an hour but no one picked up the phone. So at 10.00pm i went to the movie theater and informed the staff about the issuance of the wrong tickets. The staff was not at all helpful and started blaming me saying, i should have checked the tickets . The Staff of the CINEMAX MIRA ROAD IS ABSOLUTELY PATHETIC AND NOT AT ALL COUTRIOUS. I even went to the entrance to speak to the MANAGER, but the secutity person MS VICKY SINGH, didnt allow me to meet the MANAGER. She only made me speak to the manager, I requested him that as its the fault of CINEMAX STAFF, they should give me the tickets for 10.40 pm show for which I had come to book the tickets. The MANAGER, MR NITIN was rude, unhelpful and liar.He said there was no tickets available for the 10.40 pm show the movie Ditective Byomkesh Bakshi . I then went to the booking counter and again bought tickets for the 10, 40 pm show. The 10.40 pm show of Ditective Byomkesh Bakshi was completely empty . I AM COMPLETELY UNSATISFIED WITH THE KIND OF THE SERVICE I GOT FROM THE CINEMAX MIRA ROAD. KINDLY LOOK INTO THE MATTER AND PROVIDE ME THE COMPLAIN NUMBER FOR FURTHER COMMUNICATION