Cinepolis India — A snake or a huge lizard found in an ongoing Movie on 22nd May, 2015. | |||
Today on 22nd May, 2015, me and my wife, visited Cinepolis in Inorbit Mall, Vadodara to see Tanu webs Manu returns. After 30 mins of the movie started, a huge Lizard or a snake kind of reptile of atleast a foot long, swift passed from Seat A-1 to the top most seat, making all the audience in the first two seats going into a frenzy. People started looking for what it was with their mobile torch but none of the representatives of Cinepolis bothered to even check for what was the matter. My wife saw the reptile really close and considering the concern, we both, left the movie, mid way and approached the Manager, Mr. Madhusudan Chaudhary and the duty staff Mr, Sameer. We explained them issue and suggested them to pause the movie, put on the lights and evacuate the movie hall and ensure the reptile is caught and things were under control. They took it very casually, asked us to cooperate, not make a scene out of things and keep calm. They did not accept the suggestion of pausing the movie and offered us the refund n leave subsequently. I was shocked to see their approach and shared my concern that if it was something dangerous, it could cause harm to any one of the audience and on seeing the same, people may rush to exit and thereby causing a stampede. However, they did not listen to us and we finally decided to leave and voice our complain through this platform. I hope you would look in to this matter and ensure such things are not repeated again, ensure enough pest control is observed and considering the approach of the staff and the treatment we were given, we ensure, we will never visit, Cinepolis again. Would never suggest anyone but will always share our true story with all. Hope you guys take the necessary action. Was this information helpful? | |||
Cinepolis India customer support has been notified about the posted complaint. | |||
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