Cinepolis India Customer Care — 4DX movie show with only 2D on screen. | |||
This query is against booking Id WF9QL22, WQNR2P8, WNHXSW4 on 20th Aug2015. We had booked 6 tickets for 4DX movie, for mission impossible 5. The movie shown to us was supposed to be 3D (i have seen 4Dx in same theater multiple times). But surprisingly when we reached the show, we were told that all the shows in MI5 was only 2D. This was not informed to us prior to the show starting. So we had to see the 2D movie with price of Rs. 580 ticket charged at 4D moview. This is lack of services provided by Cinepolis to us. I demand to have my refund. Was this information helpful? | |||
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Cinepolis India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
4DX means adding 4th dimension to a movie. How is it 4Dx when we are shown a 2D movie ? Kindy rename that show to Mission impossible 3DX
Reply
Pathetically poor service from Cinepolis at Viviana mall, Thane. These people changed concept of 4DX movie. They screened a 2D movie at a 4DX Screen with vibrating chairs and charged whooping cost of Rs. 580. I Request the concerned authorities to look into this matter immediately and take necessary action against the organisers. I demand full refund for this below standard service.
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