Cinepolis India — Ticket not booked and money deducted.

Address:	411007
Website:	www.cinepolisindia.com

Cinema = cinepolis: westend mall sumashilp, aundh
Origin = web
Phone number = [protected]

Description = i have made a purchase of 10 tickets worth 1872 from your site via hdfc internet banking on 11 aug'16 for rustom movie. I did payment using paytm gateway, the tickets were not booked as the transaction failed due to problem with your site because it hanged there. I have checked with the hdfc bank and paytm guys through which i processed my payment they are saying that money has been credited to cinepolis india.

Can you please look into the issue and revert back as soon as possible because it has been almost a month and i have recieved the refund till now.

Below are the details for the payment made by paytm;

Paid for ordercinepolis india private l order #11332paytm cash txn id [protected]-08-11 04:57:06 pm

I have also attached the screenshot if required.

Please reply back as soon as possible.