Citi Bank — Credit card amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 1213006

I m Karunesh Mishra citi bank credit card holder .I complained about extra chrges six month back in citi bank nd still matter is pending no response yet. This time I hold credit card payment and asked to citi bank for my matter, they said complaint filde but no activity. Without any infomation citi bank credit card department deducted amount from my citi bank account @ the rate of high chrge. Which is not acceptable being a Customer I m facing big problem due to extra chrge which I m paying since last six month with interest. Citi bank all tym threats and harras by their executive calls.I need complete fund reverse otherwise I 'll file a case against citi bank.
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Dear Sir,

This is regards of fraudulent transection made by my citibank credit card [protected] on dated 26th dec'15. I have made the complain once received message of transaction
on the same day and my complain no is 7663. Now I have received a call from citi bank stated that one of the transaction has been made and I have to lodge complain regarding the same in police station my point is how all these traction have been made without OTP? Is my card open for any transaction without my permission? I am not feeling at all secure and will not pay any money for which I have not authorized. I have visited the Police Station in the morning but they refuse help me in this regard and ask to contact the service provider to reverse the charges.
Thanks&Regards
R.K.MORYA
Manager gear Manufacturing
[protected]
ER Automotives Ltd
Plot No-184, Sector-4
IMT Manesar(Gurgaon)

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