Citi Bank — Regarding emi

Address:Chennai, Tamil Nadu
Website:citibank.co.in

I am senior citizon.i have request to 60000/- to convert 12emis. you have converted that amt in 12emis and also you have told the rs 5674amt of each emi. i have recieved first emi of rs4634/- charges rs225/-. at the of second i have recievd information emi rs 5674/- and charges rs 524/-.At the of time of emi no information given reg service tax.my credit no [protected].iwant to pre closure of my emi due to wrong charges.so please pre close this account and inform the preclosue amt .
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I've applied for credit card online with application no [protected] and submitted the required documents 10 days ago, while i was told that the card will reach to me within 7 working days, i haven't receive any call for verification and when i check the application status, it shows documents collection pending. What is the solution?

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