Citibank Complaints & Reviews

With Reference to Credit Card Ending 9989, I had sent Many Mails to Citibank Customer Care and Grievance Cell and Citibank had sent Mails to Revert in 5 Business Working Days from Last 15 Days for the same, They had Given Me Reference No. 27383345 & 27421415 But No Any Mail Received from Citi bank Regarding Solving the Issue. They Were Charged Joining Fee as When I had taken Credit Card at that time, Concern Citi Bank Sales Executive told...

I have been repaying my citi bank credit card personal loan since 15 months now of an amount of rs. 16, 698 and suddenly since last month november 2016 they have this extra amount of rs. 862.84 ("st 14%, sbc 0.5%, kkc 0.5%") which is sudden tax from the government they say if you call the customer care of citibank and they can do nothing about it and continue paying this amount for rest of my 33 months emi.

Citibank credit...

At the time of applying she was talking very well. Once I competed my all verification and I ask her when can I expect to get credit card the she response "its wrong number, I don't know who are you so don't call me again". Her number : [protected].
I got card dispatch msg on 2nd Dec but not yet receive.
Do you guys really check your employee before assigned task. or just pick any one from market and assign to complete this task....

Hi team,

I started using citi bank credit card 3 months ago, and i have to say so far this have been my worst credit card experience so far. Just because i made a purchase for 50k within first two weeks of card issued, citi bank blocked my card without even confirming with customer and without even notifying the customer. How could they even block the card like this?

I have always made my credit card statement...

On 28 november 2016 i have submitted a form to complete formalities for credit card, i have not received any reference number or any other detail about it, this finds me very disgusting that now on daily basis i am receiving fake call to disclose my account details from city bank.
I could not find any convenient way to interact with the bank on call or online. Even i am not able to know my credit card status....

Date - 12 Dec 2016
Client - Citibank
Description - I went to a Skechers shoe store in sector 14, Gurgaon and bought shoes for 3999.I swiped my card in their machine and it showed payment declined and thus I transferred some amount in paytm and paid them via paytm.But I came home and found out that the amount for that swipe was deducted from my account.I have called at the store around 50 times and they are not responding well...

Dear sir

this to you inform you that my self sanjeev sharma and my credit card no. is [protected] & rs.82620.00 is debited from my citi bank credit card today . in favour of Party name :- M/s Guru Kripa..., so i humbly request you that please refund my debited amount immediately.

i ll be very thankfull to you,

thanking you

sanjeev sharma
[protected]
[protected]...

Hi,

I have been a credit card customer of Citibank for more than 10 years now. I always considered citi as one of the best banks in India, but my opinion is changing looking at the recent ways of the bank.

I have been told that my loan on credit card (Enhanced Pay Lite Top Up loan) would attract a service tax of 14% on the interest amount. Imagine a situation where I am already paying 14% interest on loan and...

I had received a call from Citibank Customer care executive regarding Credit Card . It took my 30-40 minutes for the discussion and he convinced me to apply for the new credit card with below information.
1. All the other Credit Card due amounts can be transferred to the new credit card.
2. Amount can be paid with less rate of interest.

I contacted the customer care after receiving the new card, and requested...

Dear sir,

This is to let you know that i had a salary account with citibank with my previous company. On oct 2016, i have joined a new company and my salary account is changed to icici now. After 45 days, i got a call from citibank that since there is no salary deposit from 45 days, they are converting my ready credit amount of 147000 to 20 emi's and i have to pay monthly amount of 7757 (Principal) and interest which is reducing...

Dear sir/ madam
I have saving bank account at bank of baroda hadapsar branch. I used citi bank atm hadapsar (Atm id - 9700 non metro atm) on date 28.09.2016 @ 18.31 hrs. But there i couldn't got the money, i waited there for 2-3 min. At that time there was no any security guard available. As transaction was not complete and default window appeared, i pressed "cancel & clear buttons" 4-5 times. Still neither cash not came nor any internal...

Hi team,
This is with regards to my citi rewards credit card i had converted my transactions of 44500 into emi option and with out my knowledge the bank has charged me interst and hidden charges which i am unaware of how ever i am not going to pay any kind off payment as per my records i have cleared my pending outstanding amount at one shot by pressing closing the emi so again they have charged me the extra amount so please i would...

Citibank is telling that Government has introduced New Rule that they should charge 15 % tax on the interest for old loan ST 14%, SBC 0.5%, KKC 0.5%. They putting extra tax on the prompt payers like me. They are not at all reducing intrest on the EMI at all. They are simply charging extra and extra interest. Now they are charging extra tax on the old loan EMI. This is against the Banking rule. Against to Service Tax Number AAACC0462FST001.br...

This is with regards to the loan of 3 Lacs that was taken by me on my credit card back in 2016 in march and EMI quoted to me was 11, 317 for 36 months and that included service tax as well. I paid my 8 EMI of 11, 371 and after that bank started charging 555 rs extra as there was increase in service tax by the government. Government increased charges by some amount only and i never saw such charges in my previous emi and while giving the loan...

I was in Germany for two months for work. I paid every bill without a problem except Citi bank my Platinum Master Card. Their website is blocked in most countries overseas, not to mention how not user friendly it is. The only way to even remotely access their website is receiving a call (no texts!!!) which is not possible overseas as my phone is shut down. I flew in and there was a late fee and interest charge which is totally their fault....

Citibank is one of the worst bank i had seen so far. They doesn't have proper information with customer care. 1 week back i called to customer care and enquired about how to activate the ready credit account. The customer executive told me that there are 2 ways to activate the account. One option is you have to go to branch directly and submit the documents. The second option is you can courier the duly signed forms to chennai head office...

This is with regards to the loan of 5 Lacs that was taken by me on my credit card back in 2015 in march and EMI quoted to me was 13, 915 for 48 months and that included service tax as well. I paid my 20 EMI of 13, 915 and after that bank started charging 631 rs extra as there was increase in service tax by the government. Agreed but while giving the loan amount the bank should clarify it but they didn't. And from November 2016 they charge...

My name is K.Hemavathy I have new account holder my cell number not correct so immediately update my cell 91 [protected] in Chennai I am working W&W steel engg. pvt ltd. so change to mobile number kindly requested . thanking you I am not create internet banking OPT no recd. so phone number wrongly updated your bank side mistake thanking you my mail id [protected]@gmail.com...

I am senior citizon.i have request to 60000/- to convert 12emis. you have converted that amt in 12emis and also you have told the rs 5674amt of each emi. i have recieved first emi of rs4634/- charges rs225/-. at the of second i have recievd information emi rs 5674/- and charges rs 524/-.At the of time of emi no information given reg service tax.my credit no [protected].iwant to pre closure of my emi due to wrong charges.so please pre...

Hi
I had taken a loan on Citi Bank Credit Card and had requested for pre-clouser on 13th Oct were as my statement generation was on 15th Oct agent said they will take the pre-clouser request post the statement generation. On 17th Oct call the customer care and got the final figure and transferred the amt on the same day which was communicated to the agent (which included 3 days adv. interest payment) but when check in Nov account is...