Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints(1860)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Veerenderp
from Mumbai, Maharashtra
Mar 22, 2024
Report
Copy

Unauthorized credit card charges on my citi reward credit card

Date Reference no Transaction Details Amount (in Rs)
12/03 [protected] SBCCREDITCARDE MUMBAI 15136.53...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tarun.agal
from Mumbai, Maharashtra
Dec 22, 2023
Report
Copy

Credit Card Fraud by Citi

Address:India

Facts of the case:

1. 2022: Citi charged annual fee Dec 2022 (on card which was issued citing life time free)
1.2. Blocked the card after I raised the complaint citing kyc reason
2. Confirmed that the charges have been reversed but no action revealed
3. Charged again in Dec 2023 and payment due, if the charges were reversed why the same did not get adjusted?

Citi is operating unethically...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello,

I am Gitesh Gandhi having PAN: AKJPG3263E. I was using CITI credit card which was closed long time back but till now it shows INR 12/- as balance amount from last 36 months which is damaging my CIBIL score. Even the card was closed on[protected]

So Kindly check my all payments and close this account immediately effect in my Credit Brue and provide NOC for this particular account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madnani_sh
from Noida, Uttar Pradesh
Dec 15, 2023
Report
Copy

Auto loan Noc

I had taken an auto loan from Citi Financial India and the same is completed but I do not have the NOC. I need the NOC urgently. I am not able to find any branch office of Citi Financial near Delhi NCR. So now how to get the NOC?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madnani_sh
from Noida, Uttar Pradesh
Dec 15, 2023
Report
Copy

Auto loan Noc

I had an Auto loan and the same has already been completed. I am in urgent need of NOC. I am not able to find the office location of the Citifinancial branch. Vehicle registration number is UP16F7183...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Regular Mail: Citibank,N.A., PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India. Registered or Certified Mail: Citibank N.A., Mai

Hi Team,

Citi Bank has charged me with heavy amount of interest fees on my credit card statement every month. Even when i have paid my entire billed amount the next following month they have charged me with 1355 amount without any reason. When I tried contacting the team there was no proper channel to contact with the team. When ever i call them they say my card is blocked but i receive the statement every month. I would need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsha6061
from MEDCHAL, Andhra Pradesh
Sep 30, 2023
Report
Copy

Unable to Unable to link or verify Debit Card details with Phonepe

Address:HNO:4-1 CCI Medchal

I am unable to Unable to link or verify Debit Card details with Phonepe APP, I dont know why you never respond when I call, You simply put me on hold and rejected my call, I hate this bad service from you, and moreover you charge for the call how foolish is this, I am not able to make payments sice three days, tried contacting customer service they are not even in a situation to understand my Query,

It feels like I have entered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramnath Rajasekar
Aug 31, 2023
Report
Copy

Fine levied for not maintaining NRV

Mine is a Suvidha account and my salaries are being credited in it from the year 2017. I changed 3 companies, still my salary account is the same. Account number: [protected]. But this month, there has been a charge of INR 574 for not maintaining NRV which is absurd. not acceptable.
Do the needfull.

Ramnath Rajasekar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rennet
Aug 1, 2023
Jan 19, 2024
This thread was updated on Jan 19, 2024
Report
Copy

Not efficient enough to make funds transfer

Dear Sir/Madam,
I am a Filmmaker ( my last feature film " Burning Calcutta"award winning film )settled in Paris, France for 23 years and it's a pity that I never had such a bad experience like Citi Bank India .
I have been writing to citi bank since February 2023 and calling from Paris France each week twice and always they told me that fund transfer initiated, sometimes they said fund not going on some time they are saying...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Imran@$
from Bengaluru, Karnataka
Jul 5, 2023
Report
Copy

Nothing

Address:Bangalore yashavantpur

Hello
English...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek_v007
from Bangalore, Karnataka
Jun 30, 2023
Report
Copy

Credit Card Never used

HI CITI Credit card Team,
After so many times called to customer care dept., I am not getting any information or clarification. IT's really touching the customer that customer care itself doesn't have any information for CITI credit card (3515) and I never used it and they have uploaded that wrong information in CIBIL site. How can you do this? it's a proper torchers for anyone.

Really frustrating after so many calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Salbari
May 25, 2023
Report
Copy

NOC personal Loan

LOAN A/C LBNFW17397911 which was closed on June 2022 still NOC is not provided and some Amount is reflecting to paid on CIBIL. Citi Bank Manger had called me and we had settled the Loan Amount. I have all text and paid Receipt. This is hampering my Cibil score, please issue NOC ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyank298
from Meerut, Uttar Pradesh
May 20, 2023
Report
Copy

About loan amount

I never took loan from transactree which is fraud loan and loan amount is 2435. Can you please check it from your side....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dishudhanya
May 3, 2023
Report
Copy

NOC required for RJ-14-3C-3754

Dear Team

Ihave taken Loan through CITI CORP FIN LTD MARUTI IN 2003 AND AMOUNT WAS CLEARED but i ahave not taken NOC request you to please send NOC TO ME
VEHICLE NO RJ-14-3C-3754
vijay.[protected]@gmail.com

REGARDS
VIJAY SINGH
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dishudhanya
May 3, 2023
Report
Copy

Noc required

Dear Team

I have OMNI VAN on which i have taken Loan and deposited my loan amount on time but not got NOC
NOW I WANT TO SELL MY VEHICLE BUT IT REQUIRED NOC for that request you to please release NOC
OWNER NAME PHOOL SINGH
VEHICLE RJ14-3C-3754

REGARDS
VIJAY SINGH
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dishudhanya
May 3, 2023
Report
Copy

Please provide NOC

Dear Team,

I Have taken Loan on vehicle RJ-14-3C-3754 THAT IS COMPLETED now I want to sell my vehicle but don't have NOC
OWNER NAME Phool singh gaud
Maruti OMNI
Email id vijay.[protected]@gmail.com

Regards
Vijay Singh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Valliuma
from Chennai, Tamil Nadu
Apr 1, 2023
Report
Copy

Name change request delayed about a month

I have provided the name change request on March 7 and still now my name not update as per request along with that request for debit card and chequebook issuance, I have made multiple follows up’s to Citiphone and it is still in the same state.
But each time of follow up’s I was provided with different responses like my card has been dispatched and the same will be delivered on time by 31st March.After checking in todays follow...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjali Sinha
Mar 21, 2023
Report
Copy

Fraud on credit card

My Citibank credit card number [protected] got expired on June 2020, and bank had issued new credit card ending with 0077 on my registered address but as I have moved to out of country since then I couldn’t receive new card. But I am receiving statements on new card numbers .So till Oct 2020 I was making payment through my bank account on old card([protected]) and it was accepting payment.

But January 2021 I tried...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pharaby
Mar 7, 2023
Report
Copy

Checking and savings account

On 2/28/23 I deposited a check into my savings account I received from one of my tenants. On 3/1/23 at 0630 I was able to pay a bill and log on to my account. At 1000 my account had been restricted and all access to my account was blocked. I contacted customer service to inquire about my account and was told it was restricted due to the deposit of a stolen check. I told them it was not stolen. He stated that it needed further investigation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samy04
Feb 23, 2023
Report
Copy

Payment not received

Address:Pune

Citibank — Regarding International transfer from my Canadian bank ACCOUNT to Indian Bank AC
S
samy04
Dec 22, 2022
Hello Sir/Madam,
I had transferred CAD 2000 from my scotia Bank in canada account to my citi bank account in india) on 5th Nov 2019, but I never received money in my citi bank account in India. This transfer was not wire transfer. It was international transfer through my Canadian bank...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy