Citibank — Cashback not received | |||
I purchase a mobile phone from flipkart on date 22-Dec-2015 amount 8160 Rs. And there is a offer of 10% cashback on the same on citibank credit card. But till date i.e.10th of Feb, i didn't get any cash back. When i follow up the same issue with flipkart, they saying you have to contact your bank for the same . Please see the below mail from the flipkart : Order id: OD[protected] Incident Id: IN[protected] Kindly ignore the previous e-mail. Thank you for writing in. We understand your concern. We regret to inform you that the above mentioned transaction is not eligible for 10% Cash back as the offer is not valid for certain cards as per the information provided by your card issuing bank. We request you to get in touch with your card issuing bank for more clarifications. Have more questions? Visit our Help Center for quick answers: http://www.flipkart.com/helpcentre Thanks, Flipkart. Regards, Lakshmibai N Flipkart Customer Support I would request you to citibank, please look into this and refund my money as 10% cash back. Please find the attached screen shot. Regards, Gaurav Gupta Mob: [protected] Mail: [protected]@gmail, com Was this information helpful? | |||
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