Citibank — Citi Bank Smart Credit

Address:

Mumbai City, Maharashtra

Mr. Deepak Kumar a Citi Bank recovery 3rd party agent called me on 26th May 2014 and said that you have an outstanding of Rs.17, 000 and if not paid Citibank will inform CIBIL and put my name in black list. I said, I have long back cleared my Rs.12, 000 outstanding in 3 EMIs dated 23rd Feb 2012, 23rd Mar 2012 and 23rd Apr 2012 of Rs.4000 each in cash and the outstanding was settled in 2012 accordingly. This recovery agent calls up again on 27th may 2014 at 12.20 pm (after 2 years) and says that your conversation is in "recording". He agreed on going through my accounts and said that "Yes Sir, the payments have been received by Citibank", but it was delayed, hence you need to do a resettlement again of Rs.17, 000. This is pure blackmailing of Citi Bank customers in the name of CIBIL. I humbly request the top bosses from Citi Bank to check into this kind of black mailing tactics adopted by recovery agents to make a fast buck from customers.