Citibank — FW: refund status for the cancelled item (EC-412820)

Address:560062

Dear mr bandi,

Thank you for contacting us.

We are sorry to hear that you have still not received the refund for your order[protected]. The refund has been processed for your order[protected] on[protected] from our end and ideally should be credited in 7 – 10 business days under the name trendsutra platform services pvt. Ltd.

Request you to send us the bank statement of your account from where the payment was made in pdf format from order date till date. The concern team will get in touch with you with an update once we receive your bank statement.

We appreciate your patience and understanding in this matter and will ensure that your concern is resolved as quickly as possible.

We again apologize for any inconvenience this may have caused. You are a valued customer and we are committed to providing you with the best service possible.

For any further details feel free to contact our customer service at[protected]in between 9am to midnight or you can chat with us on livechat or write to us at [protected]@pepperfry.com

We request you to rate this email response by replying to the automated survey email which you'll receive shortly from [protected]@pepperfry.com. It will help us improve and provide a better experience to our valuable customers.

Thank you for choosing pepperfry.com.

Yours sincerely,

Yashashri temkar
Team pepperfry — from: narendra. [protected]@in. Abb.com
Sent:[protected]:18:24
Subject: refund status for the cancelled item

Hi,

Please confirm the refund status of the item cancelled.

[cid:image002. [protected]@01d143eb.03888830]

With best regards,

Narendra s bandi — [cid:image002. [protected]@01d0609d.214730b0] india limited | plot no. 1/2/3/4 | ksiidc south wing (3rd floor) |it park rajajinagar industrial estate| bangalore - 560 010 | india
Phone: +[protected] | mobile: +91 [protected] | fax: +[protected] email - narendra. [protected]@in. Abb.com | www. abb.com —
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