Address: | 600117 | Website: | www.online.citibank.co.in |
Hi,
Unfortunately i made a cash withdrawal from the credit card on June and i settled down the bill for the moth of Jun-Jul 2016 (balance nil, except the outstanding purchases). And, i received the bill for the month of July and i found around 48 rupees extra as interest and Service tax.
When i called the customer care, they said that there was 3 rupees which was not adjusted and as a result it took all the unbilled purchases were taken into account along with the 3 Rupees and resulted in 48 Rs. extra.
The bill was not clear enough stating there was an outstanding of 3 Rs. which has to be adjusted. Now they have charged me extra and asking me to make the balance to NIL to avoid future charges with same criteria.
It is a hell if you do any cash withdrawal using a credit card. Was this information helpful? |
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