Citibank — Received credit card delivered message when i haven't received it

Address:411033
Website:Citibank

Hi,
I am Sanket Lunge ([protected])
Two weeks back your executive "Shruti" called me for citi bank corporate credit card.
I gave her my proofs and photo. As per our communication i was supposed to get credit card confirmation call from citi bank. But i didn't get any call. also on 25/05/16 suddenly i receive credit card delivered message which i haven't received. On 26-05-16 i blocked the card.

But here i want to bring your notice that it big security gap point.
1. No credit card confirmation call.
2.You delivered my card to wrong person.
3.Who will be responsible if card missused

Now going further due to security reason i don't want to continue ant relation with citi bank.
Was this information helpful?
No (0)
Yes (0)
Citibank customer support has been notified about the posted complaint.
Complaint comments 

Comments

After raising complain quickly got call from [protected] number but that man disconnected the call inbetween without listening me...looks you don't respect customer..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information