Citibank — Regarding the EMI of loan that was taken from Citibank

Address:

400092

This is with regards to the loan of 5 Lacs that was taken by me on my credit card back in 2015 in march and EMI quoted to me was 13, 915 for 48 months and that included service tax as well. I paid my 20 EMI of 13, 915 and after that bank started charging 631 rs extra as there was increase in service tax by the government. Agreed but while giving the loan amount the bank should clarify it but they didn't. And from November 2016 they charge me 631 rs extra which is not fair. There is no written confirmation regarding this. Still I m willing to pay the extra amount but wanted to raise this as I feel cheated in this. My name on the card is Hruday Patel and my credit card number is 4386 **** **** 6903. I will complain this matter to consumer court as well . I want this to be escalated to higher authorities. I won't be making any transaction with Citibank till further action is initated.
Thanks
Regards
Hruday Patel