[Resolved]  Citibank — Service charges deducted without informing to account holder

Address:Bangalore, Karnataka

Its regarding to the amount that's deducted because i have not maintained minimum balance.
My account was the zero balance salary account and its converted to saving account without informing to me and from last 7-8 months, 500 rs is being deducted every month with out informing me. Now when i want to close the account then bank is asking me to pay Negative balance.First of all bank should inform to account holder for any deduction like this and converting salary account to saving account. I will not able to pay any negative balance anymore and do n't want to increase negative balance every month. Please close my account or let me know what action i need to take.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

This is violation as per RBI guidelines. I suggest you to file a consumer case against CitiBank stating your issue. CitiBank and their representatives have topped the leaderboard in harassing their customers in India.

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