Citrus Cube — Delay in Refund

Address:Kamrup Metropolitan, Assam

At the date of 04/04/2015 trying to Pay BSNL mobile bill of Rs..532.00 through CITRUS CUBE wallet with Transaction Id-CCGZV14784, which was not done due to their Technical fault.After that I got an mail in which they mentioned that they are going to refund my money within three day. After three day(07/04/2015) when I c all to their executives where they said that my refund in process and it will be reflect in my bank account next day.But today at the day number 6th not a single paise credited to account from Citrus Cube
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The app is too worst

At the time of 29/07/2015, I had recharged my bsnl mobile of rs 155 for two times, the two transaction id's are CCXFW55591 and CCMGU75372.I want my money either citrus account or add money to my bank account.
Please refund my money my mistake i was wrong pay the wrong account is

recharge of Rs.19.00 for Docomo/T24 was successful. Transaction ID is CCXPBKUVGB

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