Citrus Pay — Amount not delivered

Address:New Delhi, Delhi, 110075
Website:www.nios.ac.in

I payed an amount of a total of 1516.1 inr to the national institute of open schooling in noida, UP, through the citrus pay. The total amount was paid in two transaction of approx 708.05 inr, which was the total amount to be paid. But the message of payment acknowledged by nios wasn't prompted so I made another payment which resulted in the same. NIOS has not recieved either of the payment and it is believed that citrus pay still has the whole amount. I demand the whole amount of 1516.1 inr to be reverted back to my hdfc account or else I will make this a legal matter.
[protected] and[protected] are the reference cheque numbers made payable from my hdfc account.
Thank you.
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Dear Karanjai,

We would like to inform you that the transaction wkn8db & 8cz8sv for 708.05 INR each are successful at our end and also the funds for the same has been remitted to the merchant "NIOS General V2".

In case, of any issue or details regarding the transaction, we request you to get in touch with the merchant "NIOS General V2" for the same.

Please find the contact details of the merchant in the below link.
Link: http://www.nos.org/contact-us.aspx
Toll Free:[protected]

Regards,
Udit R
Citrus Support Team

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