Citrus Pay — Payment of rs.1311 made through citrus pay to mts not received by them.

Address:Chennai, Tamil Nadu, 600007
Website:Citrus Pay

Please note that I made a payment for Rs.1311.00 through Citrus Pay to MTS Wifi MBlaze for my Postpaid connection No.[protected] on 16.11.2015 which has not been paid to the company to date. The amount has been deducted from my bank account at IOB. I wish to request refund of the same. Please do the needful.

Date of Incident : 16.11.2015
Full description of incident : As stated above
Desirable resolution: Request for a refund
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Comments

Hi Merle,

With reference to your complaint, please note that, refund for a failed transaction is an automated process. Ideally the refund for a transaction paid via Net Banking, reflects in the bank account within 3 working days.

For further assistance on this, please reach us at [protected]@citruspay.com.

Warm regards,
Debs D

Bill not payment

Not supported by this merchant. this sentence is shone there.

Transaction failed, money deducted but not refunded

I have choose CitrusPay for application online payment for Karnataka pgcet.

Transaction Id:IG0CDTNUV6
Amount: 656.32Rs
Date:[protected]

Transaction failed, amount deducted but still I haven't received refund amount. Please refund it soon.

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