Citrus Pay — Cheat on Citrus Wallet

Address:Mumbai City, Maharashtra

I have initiated 2 requests to refund Amount 3000/- and 3353/- on 3rd January 2015. Amount is debited from Citrus wallet from that day But amount is not credited to beneficiary account. Its more than 25 days Customer support executive by name Vinit Bajpai replied to my query saying they will resolve in 5-10 working days and closed ticket though justice was not given. I have called them to escalate on this matter. But they are not providing details and gave a hint like I am cheated. I want to lodge complaint on this and expecting compensation for mental torture I received. #150544 is complaint number on this regard which is still under processing state and no information provided.
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