Citrus Pay — Transaction failed

Vijay Sam

from Chemmumiahpet, Andhra Pradesh

Address:	Guntur, Andhra Pradesh, 522004
Website:	Citruspay and RDKLU

Hi sir..
I ordered products from RDKLU.
During the process of transaction by citrus I typed the password n submitted But it came as transaction failed.. My money was debited.. N I got a message from my bank that my money was debited.
There is no message regarding the order from RDKLU and no message regarding credit of my money which is withdrawn..
So kindly resolve this issue..

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Citrus Pay Support

from Mumbai, Maharashtra

Hi Syed,

We apologize for the inconvenience caused to you due to the failed transaction.

Please note that, in case of an accidental debit, the refund is processed within 7-10 working days. Request you to wait until the time frame and check your account.

You may also reach us at [protected]@citruspay.com and share the transaction details for further investigations.

Regards,
Deb's D
Citrus Support