[Resolved]  Citrus Payment Solutions — Payment failed-money deducted from account

Hi

I made a payment on my "chris card" on cmc vellore website. the citrus payment system is the third party associated. the money got deducted from my account but it was not added to cmc's chris card.

Inbetween it failed.

Here are the transaction details

Transid:[protected]
Bill no.:a[protected]
Trans date:14/07/2016
Trans amount:rs.5000

Please look in to asap.
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Aug 7, 2021
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
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Comments

Hey Abhay,

Please note that we are unable to locate any transaction with the information shared by you. Hence, request you to send us the transaction details at [protected]@citruspay.com

Once we receive the details, we would be glad to assist you.

Thanks,
Citrus Support Team

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