[Resolved] Clay Telecom — Bogus data sim asian buzz prepaid [protected] | |||
Think twice and be cautious while taking clay sim for foreign travel. During my recent visit to china, i got their prepaid data sim with 5 gb of 4g data and followed by unlimited 2g data for which i paid 2999 rs (Extra for validity of 8 days). But on lending there, first i found that sim was not connecting to any network, but after many tries, it connected to only one network china mobile and that also 2g data. Speed was so slow that practically useless. I immediately wrote email to cutomercare for help on given email address, they replied after a day asking with some instructions which i already followed but again tried but same result. I contacted the person who sold the sim to me but of no help. Ultimately, i had to buy local sim at 250 rmb. So be cautious while buying clay sims for foreign travel as they have zero service back up and no responsibility. Was this information helpful? | |||
Jul 21, 2016 Complaint marked as Resolved Clay Telecom customer support has been notified about the posted complaint. Verified Support Jun 20, 2016 Clay Telecom Customer Care's response Dear Ajay Gupta,
Sir, we deeply regret for the inconvenience caused to you. Your details has been forwarded to the customer care team for quick resolution of the concerned raised.
Regards. Team-Clay Telecom.
| |||
Add a Comment | |||
79%
Complaints
367
Pending
7
Resolved
283
+91 999 011 1222
+91 11 6647 0000
D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
View all Clay Telecom contact information
Post your Comment