[Resolved]  Clay Telecom — Clay sims are total waste

Address:Gurgaon, Haryana

Clay sims are total waste --- my friend had asked me to use an international sim from clay, saying that they have really good services and I wudnt have any issues. Taking his word I bought a clay sim for London. Nothing worked ever since I put that sim in my phone. I couldn't even connect to their toll free number to lodge my complaint. To do so I had to borrow a phone and as embarrassing it cud get, the toll free number wasn't free. I think clay sims have the worst service in all ways.
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Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2015
Clay Telecom Customer Care's response
Dear Sooraj Bansal, Sorry for the inconvenience caused to you. We have checked our database with your name and found many with the same name. Kindly provide the contact details or RAF number. Rest assured, we are concerned about our customers and will take your matter on priority. At any point of time feel free to call us on[protected] or email us at [protected]@clay.co.in. Regards Team Clay Telecom
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Comments

I gave my credit card details and made the biggest mistake with clay SIM cards. Even after clearing my bill worth 5467/- rs with clay for my Singapore, they again charged my card for charges against some US number. A number that I didn't use, infact haven't traveled to US! Clay sims can't be trusted with customer information as sensitive as credit card details. It's taken me 25 days to explain their mistake to them. Totally unacceptable and never using them again.

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