[Resolved]  Clay Telecom — Incorrect amount charged

Address:

Gurgaon, Haryana

The merchant has charged me rent for 2 weeks even though the travel dates provided by me were of 1 week. I have emails that were sent to them that the travel was for 1 week. When spoke to the merchant, they informed that since the SIM was not picked on time, they charged me for 2 weeks. After returning, I had continuously been following with them for the SIM pick-up and it was delayed from their end. Even after informing the issue to them and getting their acknowledgement, they charged my credit card. I had stopped all the authorizations for any charge to y credit card till they don’t correct the bill, but they did not care for the correction and instead charged me for the inflated bill.