[Resolved]  Clay Telecom — Never dealing with Clay ever again!

Address:New Delhi, Delhi

I opted for a clay sim card for UK for 10 days. They gave me an excellent super saver plan and told me that for my usage their basic plan was the best! Well, this experience with Clay totally opened my eyes specially when i knew out of the 10 days, i had used my phone for 5 and was billed for calls on the 6th till the 10th as well, while i was trekking where there were no signals! On calling the guy who sold the connection to me and telling him of the fraud billed on my number, he said i must have used it else how wud they have picked up the seconds!! It has taken me more than 6 months to get this sorted and get a refund of 5k on my total bill of 8k!! Never dealing with Clay ever again!
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Aug 14, 2020
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
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Dear Naman,

We tried fetching your details in our data base with name Naman and found many users with this name. Kindly provide us with your full contact details so that we can cross check with our record and get back to you ASAP.

At any point of time please feel free to mail us @ [protected]@clay.co.in or call us at @ 011 – 66470003 or[protected]/1

Regards
Team Clay Telecom

Not satisfied with the service at all.

Inflated bills, uneducated and rude customer support team and really disgusting network services! This is what i understand and have experienced of Clay Sim Cards

Not satisfied with the service at all.

Inflated bills, uneducated and rude customer support team and really disgusting network services! This is what i understand and have experienced of Clay Sim Cards.

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    +91 11 6647 0000
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    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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