[Resolved]  Cleartrip — Air ticket refund

Address:Mumbai City, Maharashtra

Trip ID : [protected] I have booked an ticket for international travel, when I tried to rescheduled clear trip wash their hands and said that need to contact airways. I done that, now I had cancelled an air ticket through airline, now the refund amount is initiated by airline but clear trip is asking so me the NCO from airline. Even I have given TRIP ID, PNR & E-Ticket they are asking me to sent hard copy which airline has to provide me. Really I don't understand only getting commission for ticket booking & cancellation, nothing from clear trip for end user. It is pathetic and panic. It is fully doing brokerage for all the bookings without any service to end user. MAA → SIN FEFWKO 589-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
ClearTrip customer support has been notified about the posted complaint.
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Comments

Dear Mr Sankar,

We have already replied to your email yesterday and have received your new eticket today. We will reply to your email soon.

Regards,
Cleartrip Team

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