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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 22

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K
kabeerkk
Jun 11, 2021
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This is regarding your Trip ID: 2002197254

Address:UAE

Its beeen more than 2 years i have not received full refund of my tickets with cleartrip .. Received only 1080 AED out of 3960 AED.....
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TRIP ID[protected] TRIP NAME Dubai - London return

Flight was cancelled March 2020. I have been informed that I could obtain a refund but still I wait. I assume that you have no intention of paying this but still.

Mr A Fitzpatrick +[protected]
nthn.[protected]@gmail.com...
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F
Firoz Moidoo
Jun 1, 2021
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Didn't receive refund

As per your mail I have checked with my bank I didn't receive any refund on Apr 05 2021. Please mail me the details of the bank in which you have refunded the amount. I have checked with my bank and I didn't receive the refund. Please do the needful as soon as possible. Please send the transaction details.I had used my credit card for booking so I have checked with the bank in which my credit card is linked to and there is no such fund credited...
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R
Rampaleti
from Nellore, Andhra Pradesh
May 27, 2021
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Ticket Hyd-Madurai-Hyd cancellation refund

Address:Mumbai
Website:Cleartrip.com

I had purchased on 18 March 2021, flight tickets for five persons (details in attached files) with my HDFC Credit card, through Cleartrip.com which were confirmed all through.
Subsequently, due to Covid-19 restrictions I had to cancel these tickets on 22 April 2021. The cancellation has been confirmed through email from the Airline (INDIGO) and refund notified.
I have not yet received the refund amounts.
I complained...
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A
Ajit Raghavan
May 22, 2021
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Ticket refund from Cleartrip

This refers to my Tip id[protected] from Dharmsala to Delhi BY SQ 2779 & Delhi to Mumbai by SQ 8709 for 15th April booked for my wife Geeta Ajit. My credit Card was charges on 14th March for RS 8217 for a 15th April trip . I got a messge immedetly that teh trip has been cancelled and I will get a refund . From 15th March 21 to 22nd May 21 I have still not got my refund. I think it is a fraud organisation...
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J
Jaggikummi
May 14, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Refund issue on cancellation

Sir,
This is from Jagadeesh Kumar, one of the group traveler vide trip Id:[protected] and booked the Round trip from Bangalore to Leh and Back as follows:
1. Trip Booked in the name of Gajapathi R vide PNR No.F7GDQM
2. Email ID: [protected]@gamil.com
3. Phone Number: +91 [protected]
4. Amount paid Rs.102696.00 on 22.03.2021 and Rs.3324.00 on20.04.2021 for rescheduling the flight through SBI Credit Card ending...
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S
sudip17pal
from Pune, Maharashtra
May 7, 2021
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Hesitate to Cancel my Ticket and facing Technical Error on their Website

Address:C 203 GAURAV RESIDENCY PH 2, RBK SCHOOL ROAD, BEVERLY PARK

This is with reference to my Cleartrip ID:[protected] and PNR: 5TSZLJ where my flight is Rescheduled without taking my Concern. Also while I am going to Cancel it by clicking the link provided in the mail every time it's showing "Invalid OTP" error in spite of giving the right OTP within 1 minute. Also I have called the Customer Care but the executive hesitate to Cancel my Ticket and further told me that some other executive will call me...
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N
Nitin M Agarwal
May 6, 2021
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Money not refunded. No response

Trip ID[protected]. Airline has refunded the amount. There is no response from Cleartrip on refunding the amount. Website is pathetic does not list any contact number nor easy way to track status of refunds....
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R
RayBil
May 5, 2021
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Charged for Failed Transaction

Trip Id[protected]:

This transaction failed on Cleartrip website but the money was credited to their company and deducted from my bank. The bank will not refund as the funds was accepted by Cleartrip.

Below are the confirmation details.

Order Number :[protected]
CCAvenue Reference number :[protected]
Merchant URL :www.cleartrip.com
UTR Number : ICICR[protected] settled...
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My trip ID[protected] FOR dubai-mumbai flight on 27th march 2021 - my flight was cancelled by airlines on 4th march 2021 - i contacted airlines for refund and they replied that cleartrip has already been notified for full refund. since then i am contacting cleartrip on call center and emails but received no response for refund still. they earlier said it will take 3-5 days then said 7-10 days then said 45 working days which is also over...
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B
bismazargar
May 3, 2021
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Refund not provided (Trip ID 210417942356)

Address:Al- Khail Gate Phase 2 Al- Quoz

Hello,

My name is Bisma zargar and I had booked a flight with cleartrip ID[protected], it was confirmed to me on call that AED 606 will be refunded to me, however till date, I didn't receive anything, Further, whenever I try to call the customer care, they put me on hold and then disconnect.

Please look into the matter o otherwise I will be bound to take derogatory action

Bisma
UAE phone...
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N
Nitendra Mishra8i
May 3, 2021
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200213328104--not received my refund

Hi Team, i have not received refund amount of my trip id[protected] however airline refunded the amount ....
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T
Taneesh
May 2, 2021
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Refund didn't get

Address:Vpo Bela teh nadaun dist Hamirpur
Website:Cleartrip

I didn't get my refund URNT7E flight...
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P
prasenjit singh
Apr 30, 2021
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Issue of refund against my hotel booking cancellation

Address:Mumbai

I have not received refund for my 3 hotel bookings made through above company, till today April 30, 2021, though I cancelled the bookings on April 10, 2021 and bookings were for check in on 5th, 6th & 7th May. The partculars of the booking and my follow up are given below

Trip ID[protected] refund amount due Rs. 15207.99
Trip ID[protected] refund amount due Rs. 9972.00
Trip ID[protected] refund amount due...
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S
swwagh
Apr 29, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
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Refund booking payment

Address:302,PP tower,Manewada Chowk,Nagpur-440027

Res/sir,
I had booked a ticket from NAG - JRH for 30 April 2020 but
flights were canceled due to a corona pandemic therefore you have decided to refund the booking payment in our account.
but booking payment was not deposited in my credit account No.[protected].
because I had closed this credit card due to some wrong transaction with this credit card number.
So kindly deposit the booking payment in...
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R
refundflight
Apr 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight Fare refund issue

My AirIndia flight has been cancelled due to COVID pandemic. Airindia has given refund for the same also but Cleartrip is not processing the same nor they are having any information about the ticket status. Every time I need to take follow-up between AirIndia, SmartBuy and Cleartrip.
Now Cleartrip Customer support numbers are also not reachable. I need my refund back....
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Address:DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel

I have booked a flight ticket through Cleartrip, for GoAir with PNR - G9UDKT for date 17-May-21. I paid an additional amount of 229 for Flexifly, by which I can change travel date twice (Screenshot attached). Now when am trying to change flight date, through cleartrip they are not considering Flexifly offer and charging regular modification fees. I am attaching all proof, which clearly indicate Cleartrip is cheating people. When I reach to...
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S
Simy Deepak
Apr 25, 2021
May 11, 2021
This thread was updated on May 11, 2021
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Trip id: 200310703400

I am one of the troubled customers. Ticket was booked in March2020 for travel in May 2020. But due to covid all flights were canceled by the airline. Hence I was entitled for full refund, which I have yet not received. The ticket was booked through cleartrip ( trip id:[protected] the airlines was AirAsia (PNR : T57NHD).

The agent says airlines has not given refund and the airlines is stating refund is given to the agent...
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Sutrishna Naskar
from Hyderabad, Telangana
Apr 25, 2021
May 1, 2021
This thread was updated on May 1, 2021
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Refund of flight tickets

My trip ID was[protected].After cancellation of my flight I have lodged request to Cleartrip customer care for refund on 12th April, 2021.On 13th April they replied me that within 5-7 working days the refund amount will be credited to my bank account.But till now, after 12 days I have not received any refund amount from them...
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A
akashbhatt00789
from Noida, Uttar Pradesh
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Not received Refund for flight tickets

Hello,

Could you please assist me here.

I booked 2 tickets from iMobile ICICI baking app. The tickets were booked by Cleartrip.

Now the that trip was cancelled by airline (GoAir) and they have initiated refund for the same. The refund was initiated since 1st April but I haven't got refund amount credited in my account.

Could you please credit my refund amount Rs-6732 asap.
br...
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