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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 25

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PATHETIC SERVICE. CUSTOMER HARRASSMENT IS THEIR FORTE..
I had booked my RNA flight and rescheduled my RNA flight from 1ST MARCH 2021 KATHMANDU to DELHI to 12th MARCH 2021. CLEARTRIP has not yet updated their system. Due to which my refund amount shows 0. The customer care person says it will take 48 hours for the update. Its been more than 4 days now that i have been calling them for the updates. Today when i again spoke to them again,...
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Address:India, Delhi

I had booked a round trip ticket to Trivandrum-Delhi-Trivandrum through Clear trip. But due to some reason Indigo had cancelled the return flight from Delhi-Trivandrum (6E-2113). I also go the ticked cancelled through Indigo and they provided me with a credit note. But I have still not received the amount credit to my account from M/s ClearTrip. Attached here with copy of Credit note received from Indigo and copy of Ticket.
Trip ID...
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S
Sanju Anima
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Need refund for trip ID 20020999528

I have booked my flight from Delhi to Bagdogra return ticket for whole family but due to lockdown on 23 Marc 2020 flight hot cancelled and we could not travel. Trip ID is [protected] for our booking. I requested for refund and cleartrip gave me Rs 2 as refund amount . Now if government force lockdown I can't travel and need my amount of already 28200 back from cleartrip.

Please look into my issue
I'm email I'd is [protected]@rediffmail.com...
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TRIP ID[protected]

I booked a ticket through Cleartrip with AEROFLOT airlines from UAE in January 2020 to travel to Dusseldorf, Germany from Dubai on May 22 and return on May 27. However, the flight was cancelled due to the pandemic.

Cleartrip has made me wait till date and have not refunded the money (it has been one year and 2 months).

I contacted the Airlines directly and they sent me...
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S
Sn John
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U.A.E visa

Hi,

I had applied for a visit visa to the U.A.E on March 8th through cleartrip.ae and received the payment confirmation. However, I am unable to upload the required documents as I am not receiving the OTP on my phone.
The Trip ID On my payment confirmation message is
[protected]

Please advice...
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Address:106 C wing, Greenfield 2, Waghdara, Hingna Road, Nagpur 441110

Round trip booking cancelled
Trip ID:[protected]
Dates of Journey
25/02/2021 Goa to Nagpur 3 adults namely Mr. Jayesh Churi, Mrs. Beena Churi and Mr. Ashwtha Churi
PNR: TI3Z9C
1 stop journey with INDIGO flights 6E-6097 & 6E-654

01/03/2021
Nagpur to Goa adults namely Mr. Jayesh Churi, Mrs. Beena Churi and Mr. Ashwtha Churi
PNR : PG47 FI
1 stop journey with INDIGO flights...
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M
mmcorporation
from Chennai, Tamil Nadu
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Non receipt of cancellation refund

Clear trip id[protected]Chennai to Ahmedabad flight)
Go air cancelled flight and asked us to claim the refund from clear trip. After registering the cancellation refund request[protected], the website said refund will be made between 3 to 12 days. But we have not received payment till date inspite of our reminders...
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Hi Sir/Mam,
I made a ticket booking with cleartrip.com (for indigo airline) on Thursday, at 3:10 pm, at 3:37 pm I received a email from cleartrip and it says “
Hi ameer,
We are writing to let you know that the payment for the trip below was unsuccessful as we didn't get a confirmation from your bank.
If your account was charged, it has been automatically refunded. Please note that it may take 3-12 business...
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I had booked a flight (Wizz Air) from Dubai to Budapest with cleartrip. I rescheduled the trip to a later date and cancelled the trip. The airlines had processed my refund. I spoke to cleartrip customer care on phone and they said the money will be refunded within a couple of days.
Cleartrip id[protected].

Online support doesn't work and I cant reach customer care. It's been more than a year and there's no response...
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R
rupeshsh89
from Bakhtiyārpur, Bihar
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Refund not given it seems they are cheating

Total of 4811 rs refund has not been given by Clear Trip even raising multiple complaint It seems clear trip is cheating, Flight was book on April 2020 but because of covid flight was cancelled and refund amount has not been transferred yet, I raised aprox 10 complaint...
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P
poola pradeep raj
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Refund issue more than 1 year

Hello,

I have booked a ticket on December 2019 for the date of travel on may 9 and due to pandemic the flight has been canceled. Since then I have been following up with Cleartrip and received no response....
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A
Arun Baby singh
from Faridabad, Haryana
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Refund amount for cancelled ticket

Address:house no-98,shanti nagar,beside, etah, j.s public schoolam,etah,uttar pradesh, HOUSE NO-98,SHANTI NAGAR,BESIDE J.S public SCHOOLAM.etah,uttar pradesh

I had cancel a flight ticket of goair flight PNR NO- M9K6XW, goair refund the amount to clear trip travel agency on dated 04.02.2021.But clear trip travel agency is not refund the amount in my account till date....
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Address:Mumbai
Website:cleartrip.com

Team,

We have raised refund request for refund for PNR/Reference number EGW6RC travel date 19th March 2020 from New Delhi to Hyderabad. The flight did not operate due to pandemic and lockdown.
It is disappointing to see poor or no response from Clear Trip in this regard. From past one year we have been waiting for the refund. We are fed up and now request you to refund the full amount and no alternative of booking tickets...
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H
Hlimi Bee
from Madhyamgram, West Bengal
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No refund for cancelled flight for 25th march 2020

Hello Sir/Maam,

I had booked Indigo flight ticket through cleartrip which was cancelled for 25th March, 2020. I had contacted the airlines and had processed the refund back in December, 2020. However, there has been no reply from the travel agency side. I would like you to give the refund as soon as possible.

trip ID:[protected]...
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P
Prashantt7
from Bengaluru, Karnataka
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Ticket Refund not processed

Address:1st Floor, 91 Springboard Business Hub Pvt.Ltd Godrej & Boyce, Gate number.2, Plant Bus Depot, number.6, LBS Marg,opp. Vikhroli, Vikhroli West, Mumbai

Trip ID[protected] Travel date - 6th March 2021 for 2 passengers from Lucknow to Bangalore with AirIndia Flight PNR- h46sj.
Above ticket was cancelled within 24 hours of booking and i was confirmed from Cleartrip over the call for full amount refund. Same remarks was mentioned on Cleartrip portal by Cleartrip executive Pooja on 11th Jan 2021.

Cleartrip has refunded only Rs 522 and not the full refund as promised....
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Swaroop K Chattopadhyay
from Singānallūr, Tamil Nadu
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Not able to redeem Credit Shell

Address:Coimbatore

I am not able to redeem my Credit Shell since last six months. Same message I am getting again and again. Please solve this immediately....
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Address:ClearTrip Head office

Hi Team,

Ticket ID:[protected]
I have booked one flight from Cleartrip with Trip ID:[protected] & PNR: YY6V0 from New delhi to Dharamshala on dated 10 Jan, 2021. But due to bad weather the airline by themself cancelled this trip and they have cancelled the trip at the airport for all passengers on the same day. Dated: 10 Jan, 2021.
When i did not get my refund of 4823 rs till 14 working days then i went to...
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Address:i am staying in dubai.

24days before i booked one airline ticket in cleartrip, same time deducted the cash from my account, but ticket not confirm, til know this cash is not refunded, i called and senting mail also, but they are not respond....
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P
Plwal101
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Cancel flight ticket refund

Address:MAIN ROAD NAILA

Costumer id no.[protected] i book flight for raipur to madurai. due to covid-19 flight is cancelled by indigo.i request to clear trip many many time for my refund amount he is said amount is refunded but amount is not received in my bank account. he is called we send bank refrance no. whith in 4 hours but not recived up to date....
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S
sprrr
from Bengaluru, Karnataka
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Refund not received for a year old trip

Indigo has already processed the refund and Cleartrip has the money. But they have not refunded the money to me. They have been scamming customers by keeping the money themselves.
TripID:[protected].
No written or verbal update from Cleartrip. They are deliberately non-commital.
DO NOT book through amazonpay (partner of cleartrip) and use makemytrip instead....
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