[Resolved] Cleartrip — CHOR COMPANY | |
TRIP ID[protected]. Booked Ticket for DX-DEL-IXB for two people REFUNDABLE2. AI cancels DEL-IXB for that particular day. Called cleartrip.They advise if I want a full refund (subject to airline) or take the itinerary as provided by airline which was not available at that time. I was asked to wait for 48 hr.3. No resolution in 48 hrs. I write to cleartrip, also call them... they say they are waiting for AI to reply.4. I get a mail saying I HAVE MADE SOME AMENDS WITH THE AIRLINE WHICH I DID NOT and call cleartrip for clarification++++ and clear trip reps don't have any clarification for the email I received.5. I write to cleartrip saying I am not interested in the itinerary supposedly given by AI. and it also states that only the DEL-IXB ticket would be refunded in case of cancellation.These guys have given me mental harassment of the highest order. Ultimately had to cancel the ticket after I shouted and screamed at one of the reps and donated AED 360 as charity to both AI and Cleartrip. ONCE THESE GUYS HAVE MONEY THEY WILL MANIPULATE THE SITUATIONS TO FIT THEIR NEEDS. I ALSO KNOW AI WILL NOT GET A DIME OF THE CHARGES THAT CLEARTRIP HAS TAKEN FROM ME AS THEY WILL CLAIM FOR A FULL REFUND. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved ClearTrip customer support has been notified about the posted complaint. | |
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We do not have any control over airline flight cancellations. We have already processed full refund to the same mode of payment from our end today and you shall receive the same within the next 5-7 business days.