Cleartrip — Clearetrip - Fraud

Address:

Pune, Maharashtra

Trip id = [protected]. Most pathetic experience I have ever had. Complete cheating by cleartrip, a fraud organization. The entire vacation was scrapped since clear trip booked a hotel which was already full. After 3 calls and follow up they gave option of a cheap hotel and when requested to give equal facility hotel, they denied after 3 another calls which lasted in total of more than 2 hrs discussions. Each time, they mentioned that they will call back with option but never called again. They kept me waiting till the start of journey date and then did not provide required option. Completely a fraud and cheaters staff who keeps people waiting and simply delay without doing anything. I spoke with Prajakta, Prashant and some Dixit (calling himself as customer care supervisor) and few more. Each one of them kept on delaying things without solution and did not call back until the point came when I had to cancel the travel plan. I have booked many flights earlier with this site but never had such an experience before. As this was a mistake from Cleartrip, I expected them to arrange a hotel but it seems that the site does not bother about customer experience anymore.