Cleartrip — Cleartrip ID. [protected]. Refund of room rent which was not made available

Address:

624101

I had booked two vista rooms at hotel temple towers 2/7/1 Shanmugapuram Naidupuram, Kodaikanal 624101 for 10 Oct 2016 through clear trip vide [protected] for Rs 2256/.
When I reached the hotel they said they have no tie ups with clear trip and no rooms booked through clear trip for us.
I called clear trip customer care on [protected] customer care guy spoke to hotel manager and assured me for alternate rooms within 20 minutes.
They never gave me any alternate rooms and whenever I called them a new guy will attend and the whole story I needed to explain and of no use and they cut the telephone speech.
(Customer care guy one Mr.Vipin)
This is the way I expected from Clear trip
All my family pleasure trip went in mess
Kindly return my money with good amount of compensation.