[Resolved]  Cleartrip — Cleartrip is not good for your booking and cancellation… pls don’t use it…

Address:

Chennai, Tamil Nadu

I have booked room for my friend who had a plan of visiting Chennai for his trip. Used cleartrip service to book the room. Cleartrip is not the good option for the booking of rooms on your travel, they are conflicting with the information when it comes to cancellation. In my case about to cancel my booking 24hrs before the check-in, also it is possible as per the cancellation policy. No where it is mentioned there won’t be any refund for the cancellation with 24hrs of check-in. But, when I called to the customer care team of cleartrip they are not accepting the cancellation with refund. They refused the refund with number of reasons which conflicting their cancellation policy. I had very bad experience with cleartrip, please don’t opt cleartrip service when there are many good service provider… Please don’t opt bad service to save your money… Please consider this as good input to get ride of bad service of Cleartrip